Get insurance for your next trip at VisitorsCoverage. We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Plus, get $400 of annual benefits you can use for travel for only $29/year. The Vivid Seats class action lawsuit maintains that the âfull refundâ has been a long-standing policy of the defendant and that its customers relied on that promise when they purchased tickets. If you purchased Event Ticket Protector at checkout, please contact the insurer, Allianz Global Assistance online or call 1-800-284-8300. Sodexo North America is part of a global, Fortune 500 company with a presence in 80 countries. Two days later, I received an email from them advising that our full refund would take two to four weeks. For more information about ticket reselling on Vivid Seats and to see if you qualify, click here. (EIN 82-5210912). The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies’ efforts to “retroactively discontinue” their longstanding 100-percent money-back assurance is an attempt to force consumers to shoulder the financial fallout from the “entirely foreseeable” scenario that world occurrences may force the simultaneous cancellation of numerous public events. I’m an author, advocate, and journalist. Thanks for subscribing! However, the only things I received were shuttle passes and my wristbands. “We have the most responsive customer service team in the industry with decades of professional experience satisfying our thousands of loyal customers and corporate clients,” it adds. Exclusive deals, fast mobile entry and more! If you can't make the event anymore, we encourage you to resell or pass along your tickets to someone else as tickets are transferable. Vivid Seats' prior policy stated that if an event is canceled, you will be given a full refund. MedjetHorizon members add 24/7 personal security and crisis response benefits. Vivid Seats owes refunds for events canceled as a result of the COVID-19 pandemic, a proposed class action claims. Due to the nature of a live ticket marketplace, all sales are final. More from the suit: The plaintiffs ask the court to order Vivid Seats to reverse its alleged retroactive refund policy changes, cease issuing “loyalty credits” in lieu of refunds to those who have not requested such vouchers and pay other damages to proposed class members. Join today. What should he do? If the event organizer or performing artist cancels an event, you can request compensation for your ticket. Also works with overseas rentals. You received a full refund. COVID-19 put an end to that event. An independent provider of low cost CDW/LDW insurance for use with rental cars. When you contact a company, you should really remind it of the commitments it makes to customers in the large print. Compare plans, get a quote and buy online at Travelexinsurance.com. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit. No. Travel advisors love working with us, and travelers feel protected with our trip cancellation and travel medical insurance coverage. Does he have to jump through hoops to get a refund from Vivid Seats? NFL Ticket Information. Whether you want to call, click, or use one of our travel apps, one thing is clear: We make it easy to take it easy. 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