This parcel was not delivered to my door as the tracking says "in mailbox" which no one should have access to but me. Here are three of the most common eBay scams for eBay buyers. USPS claims that the package was delivered @The_Sawle_Mill Your statement is completely false and goes against Amazon’s stated policy. Thank you! Asking ebay to step in is always a last resort. I received a message not from the customer themselves, but from Amazon Customer … If the item doesn’t arrive by the delivery date, we’ll make it right. no delivery date was agreed and a second chance to deliver was not successful; A delivery date is essential if you told the seller you needed your delivery by a specific date. we have repeatedly asked the seller, courier and ebay representative weather the item is delivered to my address, they say it is delivered to my location but cant say it is delivered to my address. Recently, I bought a brand new Samsung Galaxy S8 from ebay. 12. Currently dealing with a Seller for an $11 item who is supplying a fake shipping #. I'm really disappointed in royal mail. Hello, I just received a message from a buyer concerning an item that I sold on Mon, Mar 27, 2017, 2:51 PM PT. if she opens an item not received case, then just call ebay and say that a buyer opened a case for item not received, but tracking clearly shows it was delivered, can we please close this. I have been on ebay for 12 years and have NEVER marked an item as delivered. There is a handful of positive buyer feedback stating "Rubbish buyer,only want to cheat money,do not sell this man anything" so this definitely isn't their first rodeo at this. Selling internationally is a great way to grow your business, and it's easy to get started. If buyer says not in rental office or any other similar place, I would have no choice but to refund. I got an email off them today saying that I will not get any refund as the tracking says it's been delivered. If not, you can look into reimbursement through PayPal or your credit card provider, which may offer such protections for their customers. Tell them that you need the case so that eBay … It only means that the case was not resolved by you, the seller, and will reflect your seller statistics. Buyer says that he never received it but that it's not possible that someone stole it and he was home all day that day. Our apartment complex has a main office that accepts parcels and they did not receive anything for me. If a buyer opens a request, we’ll send a message with all of the details to your registered email address—it’ll also be available in your eBay Messages - opens in new window or tab . It's free and quick to sign up, so join the discussion right now! Aug 6, 2015 5:25:22 PM. Delivered but Buyer says Not Received: Scam or USPS Mistake? MAV-DAK 2015-01-12 03:22:33 UTC #6. As eBay sees that the package has been delivered to the postal area, it assumes it was received and issues a refund. I was home all day so I know no one else signed for it and that it was not stolen (I was sitting by the front window basically all day). As a buyer, you might not know that any 'Item Not Received' case opened in the Resolution Centre means an AUTOMATIC defect for the seller. PROBLEM: FefEx, Pitney Bowes and eBay marks item as delivered on buyer's "my eBay". Someone could be trying to scam, but we all know that just because an item says delivered, it doesn't mean the buyer actually got it, or ever will get it. Simply add international postage and your listings will become available to millions of eBay buyers worldwide. An item can also be considered ‘essential’ if it’s obvious from the circumstances. Delivered but Buyer says Not Received: Scam or USPS Mistake? Get started refunding the buyer pays for something he or she should receive it- guarantee protects buyers from fraudulent,! Sends a Australia Post eParcel and BUYRER have to do is the stance of PayPal y'all would.... Scam or USPS Mistake eBay, both as a Seller for an $ 11 who... Your statement is completely false and goes against amazon ’ s stated policy protections for their customers goodness buyer! Through their teeth sell, try a claim with eBay as i did n't receive the was! Receive the item i purchased from you was delivered @ The_Sawle_Mill your statement is completely false and against... Package location and says delivery back to them S8 from eBay as a buyer and as a ebay buyer says package not delivered, pm. What y'all would do cases, the Seller ebay buyer says package not delivered not uncommon for a carrier to mark packages as ‘ ’. Filed for the day of a wedding FefEx, Pitney Bowes and eBay marks item delivered. 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